Senior AI-Driven Enterprise Support Engineer

What if support wasnt measured by how many tickets you close, but by the outcomes you create? At NICE, were building the next generation of enterprise customer support—where AI handles routine work, and exceptional engineers focus on what humans do best: solving complex problems, building customer trust, and driving strategic outcomes. This isnt a traditional support engineering role. Its an opportunity to become one of the first members of a team redefining how enterprise software support oper…